Workplace violence is a serious and growing problem facing businesses and organizations today. Incidents of threats, harassment, and abuse in the workplace have been on the rise in recent years. It is critical to understand workplace violence trends and optimize internal guidelines to help employees avoid escalation.

Dealing with irate customers has become a common challenge for businesses across retail, restaurant, financial, and other sectors. When customers feel unsatisfied, wronged, or simply frustrated, their anger can quickly escalate into aggressive confrontations with employees and other customers.

Organized retail crime has been an increasingly costly problem for retailers in recent years. This form of theft involves coordinated groups that systematically steal large quantities of merchandise from stores with the intent to resell the goods for profit, affecting multiple industry sectors.

Homelessness is a complex issue affecting communities across the nation. Despite efforts by government agencies and non-profit organizations, the number of individuals experiencing homelessness continues to rise at an alarming rate. This trend can have a significant impact on business operations and customer/employee safety.

Civil unrest is a prevalent issue in many regions worldwide, often stemming from deep-seated grievances related to perceived social, economic, and political inequalities. When not peaceful, protests are known to have significant impact on communities and businesses, calling for a need to optimize internal crisis planning procedures.

Human trafficking is a pervasive global issue that affects millions of victims each year. It involves the use of force, fraud, or coercion to exploit individuals. Given the significant volume of human trafficking cases, it is critical that businesses and their employees are educated on how to proactively identify potential trafficking situations.